Refund & Cancellation Policy

Understanding Our Policy

Upon completing a Transaction, you are entering into a legally binding and enforceable agreement with us to purchase the product and/or service. After this point, the User may cancel the Transaction only if it has been specifically provided for on the Platform. In which case, the cancellation will be subject to the terms mentioned on the Platform.

We retain the discretion in approving any cancellation requests and we may ask for additional details before approving any requests.

Subscription Access

If you choose not to renew your subscription, you will retain full access to all the features of your plan until the end of your current billing cycle. Your subscription will not auto-renew, and you will not be charged for subsequent periods.

Exceptional Circumstances

The only event where you may request for a refund is if the product and/or service does not match the description as mentioned on the Platform.

Any request for refund must be submitted within three (3) days from the date of the Transaction. Requests submitted after this period will not be considered.

How to Submit a Request

If you believe you have a valid case for a refund, you may submit a claim by contacting us and providing:

• A clear and specific reason for the refund request
• The exact terms that have been violated
• Any supporting proof, if applicable
• Your Transaction ID or order details

Whether a refund will be provided will be determined solely by us, and we may ask for additional details before approving any requests.